Shipping and Handling

With the volume of orders we are receiving, allow 3 - 4 weeks for delivery. Your Citiscape is custom crafted to order. Shipping and handling charges will be added to your purchase, and is based on 30 lbs. dimensional weight - includes packaging and insurance.

We use UPS (United Parcel Service) for all shipping. Each package is insured, with trackable delivery information available. Total charge per package is $38.95 in the U.S.A. Delivery prices are subject to UPS rate change. No Military Base shipping offered. Contact us for international shipping rates.

Note: UPS will Not Ship to a P.O. Box - It is against their policy to deliver to Post Office Boxes, so please include a deliverable address for your orders.  thank you

Return Policy

We take pride in offering a huge selection of lighted city skyline art and prints. We strive for your satisfaction and truly appreciate your business. We do offer a return policy.

We offer a 30 day return policy, starting from the delivery date. This should give you enough time to know if you like it or not. If you decide to send it back, call us between 8:00am-5:00pm PST. No "e-mail excuses" will be accepted as a genuine return. Once we receive the returned item, we will credit your account the original product purchase amount less shipping and handling and a 15% re-stocking fee. Damage to the product while in your possession will nullify this guarantee. Note: There is a no return policy on murals, canvases, large photos and custom sized fiber optic displays. Vendors will only do a re-print if needed.

Thank You,
                                  

Citiscapes
11716 3rd Ave. N.E.
Seattle, WA  98125
Email Us

1-877-302-5492  8am-5pm PST
Questions and comments are welcome.

Our Associates
"are the best in the business"

Citiscapes would like to thank and is proud to have the following companies supply,
manufacture, and provide their professional services.